Professional Summary
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Results-driven Senior Software Engineer and Salesforce Administrator with 5+ years of experience designing and implementing scalable solutions. Expertise in full-stack development, CRM customization, and system integration. Proven track record of delivering high-impact projects that drive business growth and operational efficiency.
Experience
NewLane Finance
Philadelphia, PA
4 years 8 months
Senior Software Engineer & Salesforce Administrator
Contractor · Nov 2024 – Present · Hybrid
- ◇Led full redesign and migration of company website from WordPress to a modern React/Next.js stack deployed on Vercel, improving performance, scalability, and developer workflow.
- ◇Integrated GIACT API with Salesforce to validate bank accounts, eliminating the need to use an external site and expediting the verification process.
Frontend Developer & Salesforce Administrator
Full Time · Jun 2022 – Nov 2024 · Hybrid
- ◇Single-handedly executed a full-stack refactor of the customer portal website, transforming it into a single-page application that enhanced customer experience by minimizing load times and beautified the UI with Tailwind.
- ◇Key contributor in architecting and developing the solution to a monumental six-month-long effort—migrating all of our Salesforce data to a new database.
- ◇Led the creation of a customized Postman collection for integration testing, facilitating efficient debugging and validation of the new database RESTful API.
- ◇Integrated Salesforce with new database's API, enabling seamless transfer of Salesforce applications and related data to the new system.
Frontend Developer & Salesforce Administrator
Contractor · Sept 2021 – Jun 2022 · Hybrid
- ◇Independently implemented the front-end of a customer portal website, granting clients round-the-clock access to their equipment information, significantly reducing customer service call volume.
- ◇Designed and developed user-friendly web forms for customers to view payments, enroll in autopay, update payment methods, and communicate with customer service.
Salesforce Administrator
Internship · Mar 2021 – Sept 2021 · Remote
- ◇Streamlined the document delivery process by implementing Conga Composer and DocuSign into our Salesforce environment, enabling sales representatives to efficiently compile documents and securely transmit them to customers electronically.
- ◇Orchestrated and led numerous User Acceptance Testing (UAT) sessions, engaging cross-functional teams to validate the quality and functionality of solutions before deployment.
Comcast
Philadelphia, PA
7 months
UI / UX Application Developer
Internship · Sept 2018 – Mar 2019 · On-site
- ◇Designed and developed a web application using Angular & NgRx that streamlined the customer service process by consolidating data from multiple Comcast systems into a single, easy-to-use timeline view utilized by hundreds of customer service representatives.
- ◇Demonstrated expertise in resolving complex bugs and contributing to the development of new features in a fast-paced, biweekly sprint agile workflow.
- ◇Contributed to the sprint deliverable decision-making process, leading to improved team productivity and meeting deadlines effectively.