Professional Summary

Results-driven Senior Software Engineer and Salesforce Administrator with 5+ years of experience designing and implementing scalable solutions. Expertise in full-stack development, CRM customization, and system integration. Proven track record of delivering high-impact projects that drive business growth and operational efficiency.

Professional Experience

NewLane Finance

4 yrs 8 mos

Center City Philadelphia, PA

Senior Software Engineer & Salesforce Administrator

Contractor

Nov 2024 - Present · 1 yr+

Hybrid

• Led full redesign and migration of company website from WordPress to a modern React/Next.js stack deployed on Vercel, improving performance, scalability, and developer workflow.
• Integrated GIACT API with Salesforce to validate bank accounts, eliminating the need to use an external site and expediting the verification process.

Frontend Developer & Salesforce Administrator

Full Time

Jun 2022 - Nov 2024 · 2 yrs 6 mos

Hybrid

• Single-handedly executed a full-stack refactor of the customer portal website, transforming it into a single-page application that enhanced customer experience by minimizing load times and beautified the UI with Tailwind. Also improved developer experience with concise, scalable code and spearheaded the production deployment.
• Key contributor in architecting and developing the solution to a monumental six-month-long effort—migrating all of our Salesforce data to a new database.
• Collaborated with the technical team of the new database backend, as well as business leaders and financial team, ensuring seamless functionality and data accuracy.
• Led the creation of a customized Postman collection for integration testing, facilitating efficient debugging and validation of the new database RESTful API.
• Integrated Salesforce with new database's API, enabling seamless transfer of Salesforce applications and related data to the new system, which is crucial for our business operations.
• Connected the API to our customer portal, allowing real-time data retrieval from the new database, significantly improving user experience and operational efficiency.

Frontend Developer & Salesforce Administrator

Contractor

Sept 2021 - Jun 2022 · 10 mos

Hybrid

• Independently implemented the front-end of a customer portal website, granting clients round-the-clock access to their equipment information, significantly reducing customer service call volume.
• Designed and developed user-friendly web forms for customers to view payments, enroll in autopay, update payment methods, communicate with customer service, and more. These forms generate workable cases within Salesforce enhancing the communication experience between customers and customer service representatives.

Salesforce Administrator

Internship

Mar 2021 - Sept 2021 · 7 mos

Remote

• Streamlined the document delivery process by implementing Conga Composer and DocuSign into our Salesforce environment, enabling sales representatives to efficiently compile documents, auto-populate them with relevant data, and securely transmit them to customers electronically. Eliminating paper usage!
• Orchestrated and led numerous User Acceptance Testing (UAT) sessions, engaging cross-functional teams to validate the quality and functionality of solutions before deployment to production, ensuring seamless implementation and optimal user satisfaction.

UI / UX Application Developer

Comcast

Internship

Sept 2018 - Mar 2019 · 7 mos

Center City Philadelphia, PA

On-site

• Designed and developed a web application using Angular & NgRx that streamlined the customer service process by consolidating data from multiple Comcast systems into a single, easy-to-use timeline view utilized by hundreds of customer service representatives.
• Demonstrated expertise in resolving complex bugs and contributing to the development of new features in a fast-paced, biweekly sprint agile workflow.
• Contributed to the sprint deliverable decision-making process, leading to improved team productivity and meeting deadlines effectively.

Education

Technical Skills